Terms of Service
These Terms of Service ("Terms") govern your access to and use of the websites, offers, and services of Axeom LLC, a Texas limited liability company ("Axeom", "we", "us", or "our"), including axeomstudio.com, thezaidismail.com, and any related checkout, landing page, or funnel (together, the "Site"). By using the Site, purchasing any product or service, or clicking to accept these Terms at checkout, you ("you", "your", or "Client") agree to be bound by them. If you do not agree, do not use the Site or purchase.
1. Who we are and what we sell
Axeom is a Dallas-based content studio and content agency. Our offers include, among others:
- Content Blitz — a done-for-you short-form content package: one filming session producing a set number of scripted, edited reels, per the tier you purchase.
- Axeom Studio — hourly studio rental and podcast production packages.
- Retainers, add-ons, and other services as described at the point of sale.
The specific inclusions, price, and billing type (one-time or recurring) of what you buy are those shown and confirmed at checkout for your order. We may change our offers, tiers, and pricing at any time. Changes do not affect an order already paid for.
2. Eligibility
You must be at least eighteen (18) years old and able to enter a binding contract to purchase. If you purchase on behalf of a business, you represent that you are authorized to bind that business, and "you" includes that business.
3. Purchases, payment, and billing
- 3.1 Payment before service. Full payment for your order must be received and cleared before we perform services. For Content Blitz, we will not conduct a filming session without confirmed, cleared payment.
- 3.2 Payment processors. Payments are processed by third-party providers (such as Whop and Stripe). By purchasing, you agree to their terms as well. We do not store your full card details.
- 3.3 Prices and taxes. Prices are in U.S. dollars and are exclusive of any applicable taxes unless stated otherwise.
- 3.4 Recurring plans. If you purchase a subscription or recurring plan (for example, a monthly retainer or a posting add-on), you authorize us and our payment processor to charge your payment method on a recurring basis at the stated interval until you cancel. You may cancel future renewals yourself at any time through the platform (Whop). If instead you ask our team to cancel on your behalf, you must contact us at least seven (7) days before your renewal date so we have time to process it. Cancellation stops future charges only and does not refund amounts already billed. See the Refund & Chargeback Policy.
- 3.5 Price lock. Your price is locked at the amount confirmed when your payment is received. Later price changes do not affect a paid order or a subscription while it remains active, unless we give you notice of a change to a recurring rate before it takes effect.
4. No refunds, forfeiture, and chargebacks
All sales are final. Our full no-refund terms, the rules on forfeiture if you do not onboard, the expiry of your reservation, and our chargeback terms are set out in the Refund & Chargeback Policy, which is incorporated into these Terms by reference. By accepting these Terms you also accept that policy. Key points:
- 4.1 Every payment is non-refundable under all circumstances, including dissatisfaction, non-use, or failure to onboard.
- 4.2 If you do not complete onboarding, schedule, or show up, your purchase is still treated as delivered and consumed, because we reserved and used our team's capacity for you. You forfeit the purchase.
- 4.3 Your purchase expires if you do not film within the windows in the Refund & Chargeback Policy. You cannot pay now and demand service months later.
- 4.4 Initiating a chargeback on a delivered or reserved order is a material breach. You agree to reimburse the disputed amount plus all fees and collection costs.
5. Your responsibilities
To receive services, you agree to:
- 5.1 Complete our onboarding / intake form truthfully, accurately, and in full, and within the deadlines we set.
- 5.2 Review and approve, in writing, the scripts we prepare for you, respond to our messages, and be ready to film before your session.
- 5.3 Arrive on time and prepared for your filming session, and comply with our studio guidelines while on site.
- 5.4 Ensure that anyone you bring who appears on camera has consented to be filmed and to the content usage described in Section 7 and in the Client Agreement.
- 5.5 Provide truthful information. Our creative output depends on your input. We are not responsible for quality issues caused by incomplete or inaccurate information you provide.
If your action or inaction delays the work, delivery timelines reset from the date you fulfill your obligations, and any resulting delay is your responsibility, not ours.
6. What you say and do on camera is your responsibility
We provide studio space, equipment, scripting support, and production services. We do not review, verify, pre-approve, or endorse any statement, claim, advice, or representation you make on camera. You are solely responsible for everything you say or present, including product, financial, health, legal, or professional claims, and for its compliance with all applicable laws, platform rules, advertising standards (including FTC guidelines), and professional licensing requirements. You agree to indemnify us for any claim arising from your on-camera statements or conduct, as set out in Section 9 and in the Client Agreement.
7. Intellectual property and content usage
- 7.1 Final deliverables. On full payment, we grant you a perpetual, non-exclusive, royalty-free license to use, post, and distribute the final edited reels we deliver for your own personal and business purposes. You may not resell, sublicense, or claim authorship of the underlying creative work.
- 7.2 Raw footage stays ours. All raw footage, outtakes, project files, scripts, research, and production methods remain the exclusive property of Axeom and are not included in any package. You have no right of access to raw footage except by separate paid agreement.
- 7.3 Case study and likeness rights. By purchasing and participating, you grant Axeom the right to use your likeness, business name, and the delivered content in our marketing, portfolio, ads, and case studies, as set out in full in the Content Blitz Client Agreement. That agreement's likeness and case study terms apply to Content Blitz clients.
- 7.4 Site content. All content on the Site (text, graphics, logos, sample reels, and design) is owned by or licensed to Axeom and may not be copied or reused without our written permission.
8. Disclaimers and no guarantee of results
Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific views, followers, engagement, leads, sales, or business result from the content we produce. Content performance depends on many factors outside our control, including whether, when, and how you post.
9. Limitation of liability and indemnification
- 9.1 Liability cap. To the fullest extent permitted by law, our total cumulative liability for any claim arising out of or related to your purchase or these Terms will not exceed the amount you paid for the specific order giving rise to the claim.
- 9.2 No indirect damages. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost business, lost opportunity, or reputational harm, even if advised of the possibility.
- 9.3 Indemnification. You agree to defend, indemnify, and hold harmless Axeom, its owners, employees, and contractors from any claim, damage, loss, or cost (including reasonable attorney's fees) arising from your breach of these Terms, your use or distribution of the deliverables, information you provided, your on-camera statements, or your violation of any law, platform terms, or third-party right.
10. Non-disparagement
You agree not to publish, or encourage others to publish, false, misleading, or materially disparaging statements about Axeom, its owners, employees, or services on any public platform. Nothing in this section prevents you from making truthful statements or from exercising rights that cannot be waived by contract. This section does not require you to give a positive review and does not condition any refund, credit, or service on your review.
11. Governing law and dispute resolution
- 11.1 Governing law. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.
- 11.2 Contact us first. Before starting any formal dispute, you agree to contact us at info@axeom.com and give us fifteen (15) days to resolve the matter in good faith.
- 11.3 Binding arbitration. If we cannot resolve it, any dispute will be resolved by binding arbitration in Dallas County, Texas, under the rules of the American Arbitration Association. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.
- 11.4 Class action waiver. You waive any right to bring or participate in a class action or collective proceeding. Disputes must be brought individually.
- 11.5 Injunctive relief. Either party may seek emergency injunctive relief from a court in Dallas County, Texas without first arbitrating.
- 11.6 Prevailing party. The prevailing party in any dispute is entitled to recover reasonable attorney's fees and costs.
12. General
- 12.1 Client Agreement controls. For Content Blitz clients who sign the Content Blitz Client Agreement, that agreement, together with these Terms and the Refund & Chargeback Policy, forms the full agreement. If a signed Client Agreement conflicts with these Terms, the signed Client Agreement controls for that engagement.
- 12.2 Changes. We may update these Terms at any time by posting a revised version with a new effective date. The version in effect when you purchase applies to that purchase.
- 12.3 Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary and the rest remains in effect.
- 12.4 Electronic acceptance. Clicking to accept, checking a box, or completing a purchase constitutes your electronic signature and agreement to these Terms, with the same legal effect as a handwritten signature.
- 12.5 Assignment. We may assign or subcontract our obligations. You may not assign yours without our written consent.
- 12.6 Notices. We may send notices to the email or phone number you provided at purchase or onboarding. You are responsible for keeping your contact details current.
13. Contact
Axeom LLC
Dallas, Texas
Email: info@axeom.com
Web: axeomstudio.com